1. Introduction

GigaStream Toyama K.K. ("Company," "we," "our," or "us") respects your privacy and is committed to protecting personal information collected through our website and related services (the "Website"). This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in accordance with applicable laws and regulations, including Japan’s Act on the Protection of Personal Information (APPI).

2. Personal Information We Collect

We may collect personal information that you voluntarily provide to us, such as your name, company name, job title, email address, telephone number, mailing address, and any other information you submit through inquiry forms, contact requests, event registrations, or other communications. We may also automatically collect limited technical information when you access the Website, such as IP address, browser type, operating system, referring URLs, and usage data, through cookies or similar technologies.

3. Purpose of Use

We use personal information only to the extent necessary to achieve the following purposes: responding to inquiries and requests; providing information about our business, projects, services, or events; managing business relationships; improving and maintaining the Website; complying with applicable laws, regulations, and legal obligations; and for other purposes that are incidental to or reasonably related to the above.

4. Legal Basis for Processing

We process personal information based on the individual’s consent, the necessity to perform business communications or contractual obligations, compliance with legal requirements, or our legitimate business interests, as permitted under applicable law.

5. Disclosure and Sharing of Personal Information

We do not sell or rent personal information to third parties. We may disclose personal information to trusted service providers, contractors, or professional advisors who support our operations (such as IT, hosting, analytics, legal, or accounting services), solely to the extent necessary for them to perform their services and subject to appropriate confidentiality and security obligations. We may also disclose personal information if required by law, regulation, court order, or governmental authority.

6. International Data Transfers

Personal information may be stored or processed in Japan or other jurisdictions where our service providers operate. When transferring personal information outside Japan, we will take reasonable measures to ensure an appropriate level of protection in accordance with APPI and other applicable laws.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws and regulations. When personal information is no longer needed, we will securely delete or anonymize it.

8. Security Measures

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. While we strive to protect personal information, no data transmission or storage system can be guaranteed to be completely secure.

9. Cookies and Similar Technologies

The Website may use cookies or similar technologies to enhance user experience, analyze Website usage, and improve functionality. You may control or disable cookies through your browser settings; however, some features of the Website may not function properly if cookies are disabled.

10. Your Rights

Under applicable law, including APPI, you may have the right to request disclosure, correction, addition, deletion, suspension of use, or cessation of provision to third parties of your personal information. To exercise these rights, please contact us using the details below. We will respond to requests in accordance with applicable legal requirements.

11. Children’s Privacy

The Website is not intended for use by children, and we do not knowingly collect personal information from individuals under the age of 16.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised effective date.

13. Contact Information

For questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact:

GigaStream Toyama K.K.
[GigaStream富山株式会社・富山県南砺市本町一丁目16番地 GigaStream K.K. 16, Honmachi 1-chome, Nanto City, Toyama Prefecture, Japan]
Email: [privacy@gigastream.co.jp]

Effective Date: 12/1/2025